A Job Killer Or A Job Creator? The Adoption of Ai In Organizations

Organiations use Artificial Intelligence (AI) tool and solutions to acheive different objectives. As a result, AI could replace the human labor in some postions, but acould also create jobs and positoins for other labor. However, there is a lack of understanding about the impact of AI in replacing existing jods or creaing new ones on the organizational intention to adopt AI, and how the availablity of AI tools and technologies and associated perceived risks could affect the adoption of AI in organizations. Therefore, this study aimed at developing and validating a conceptual model of intention to adopt AI in organization in a developing country, the United Arab Emirates (UAE). A quantitative method was followed by gathering 266 online survey re-sponses from IT professionals at telecom, banks and IT companies, to test the model through a multiple regression Partial Least Squares model. The findings revealed that AI availability, perceived risk controls, AI ability to replace current job positions, and AI ability to create new job positions sig-nificantly impact the organizational intention to adopt AI technologies to support business processes in UAE. The research also provides theoretical contributions to the literature through the validating research model and prac-tical implications to organization’s senior managers and technology officers and suggests some future research directions.